Frequently Asked Questions

General Questions

Do we have to sign a contract?

Absolutely not! We bill month to month. You can cancel at any time. However, if you do decide to cancel, we will be sad. :(

We do not charge by the user. Bring in the whole team at no extra cost.

Billing

How does billing work?

Greyhound can import your data via a file or API and automatically generate a claim session allowing you manage and submit your claims.

Sessions are a way to batch and scrub claims that can be recalled at a later time and submitted when ready.

Eligibility

How does eligibility automation work?

Greyhound provides recurrences allowing you to configure multiple eligibility checks.

Greyhound can check eligibility for more than one payer per patient. For instance, State Medicaid and an MCO (such as Amerigroup).

Have a question? Get in touch!

We love questions and are eager to help.